Payment
Information
METHODS
ACCEPTED: MasterCard
or Visa is preferred for
website payments through
our secure online shopping
cart. PayPal
is also offered as an alternative
for customers who wish
to pay using American Express,
Discover, or an E-Check. (Please
read the important notice
below regarding PayPal
payments through our website). We
will accept a cashier's
check or money order upon
request. To
request submitting payment
using a check (or any other
alternative payment outside
of the website), please email your
order details and payment
request to customerservice@fab-fashions.com . You
may also use our Fax
Order Submission Form to
fax your order and payment
information to us. Please
be sure to email
us if
you will be faxing an order
so we will know to look
for your fax
Click
Here To Print Our
Fax Order Submission
Form
IMPORTANT
NOTE REGARDING PAYPAL
PAYMENTS SUBMITTED THROUGH
OUR WEBSITE: When
selecting the PayPal
option for your payment,
clicking the "submit" button
will take to out of Fab's
secure SSL site into
PayPal's own secure website. While
this is perfectly safe
and secure, sometimes
it will cause the details
of your order to not
be transmitted along
with your payment. Meaning,
the items listed in your
shopping cart become
lost in the transmission,
and we receive a payment
confirmation from PayPal
without an attached order. Although
this error does not occur
with every PayPal payment
submitted through our
website, it does happen
from time to time and obtaining
a printed copy of your
shopping cart details
at the time of your purchase
will help us to expedite
your order quickly should
we need to contact you
for the information. (Hint: If
after submitting your
payment through PayPal,
you do not receive a
separate email from Fab-Fashions
that includes your shopping
cart details, then most
likely we did not receive
it either and we will
need to obtain that information
from you.)
To
prevent order submission
errors, we recommend
using the "Credit
Card" option
during checkout to pay
using a Visa or MasterCard
whenever possible.
ADDITIONAL
INFORMATION: Online
payments through Fab-Fashions.com
are conducted through our
secure SSL server. Your
personal information is
encrypted and remains private
upon payment submission.
You may view our security
policy from our website
at www.fab-fashions.com
through the "privacy
policy" link
found at the bottom of
any page.
FEES
STATE
TAXES: Taxes
applicable for Georgia
delivery address for orders
made through www.fab-fashions.com. All
other states tax exempt.
FEES: None
SHIPPING
WHERE
SHIPPED: We
gladly ship to both U.S.
and International addresses.
Please note that the shipping
charges calculated through
our online shopping cart
at www.fab-fashions.com
are approximate, but for
the most part are accurate
for U.S. addresses only.
For international addresses,
additional shipping may
apply and will be adjusted
to your total upon order
processing. We will notify
you of all additional fees
prior to charging your
credit card. International
orders are encouraged to
email admin@fab-fashions.com
to inquire about shipping
charges for items you wish
to purchase.
SHIPPING
OPTIONS: Our
standard shipping is for
U.S. Postal Priority Mail. By
selecting the "PREMIUM" option,
your package will be upgraded
to 2nd day air and you
will be charged an additional
$10.00.
WHEN
SHIPPED: In
most cases, within 2-4
days of
order receipt, however
if your order contains
backordered items or custom
items, your entire order
will be shipped all together
once all items are available. To
request that your available
items be shipped immediately,
please include a note in
the comments section during
checkout or email
us with
your order number and shipping
request. Please
note that additional charges
will apply for multiple
shipments.
FREQUENCY
OF SHIPPING: Daily
RETURN
POLICY
RETURN
POLICY: We
gladly accept returns for
item exchange or full refund
(minus shipping fees) for
any item purchased at Fab-Fashions.com.
Exceptions may apply as
indicated by individual
item listings, although
this is rare and will be
clearly indicated in the
item description.
CONDITION
OF RETURNED ITEMS: As
received, in its original
packaging, and un-used.
Any indication of item
use will negate Fab-Fashions
guaranteed returned policy.
TIMING
OF RETURNS: Items
must be returned within
15 days of item receipt.
PRIOR
NOTIFICATION OF RETURNS
IS REQUIRED—Failure
to do so may terminate
Fab’s
guaranteed return policy.
***PLEASE
EMAIL ADMIN@FAB-FASHIONS.COM
OR CALL 770-754-5646 TO
REQUEST A REFUND OR EXCHANGE
FOR THE ITEM PURCHASED
WHOLESALE
BUYERS: Restocking
fees may apply. Please
email admin@fab-fashions.com
for approval.
CONTACT
BEST
WAY TO CONTACT FAB-FASHION'S
CUSTOMER SUPPORT: Use
our website's Contact
Form or
email us at admin@fab-fashions.com
TO
CONTACT BY PHONE: 770-754-5646
(for faster response, please
use our onlne contact form
or email us)
RESPONSE
TURN TIME: Emails
returned within 1 to 4
hours, Phone calls within
24 hours (we request that you
contact us by email when
possible as our customer
service reps are readily
available through email
and not by phone)
BUSINESS
HOURS: 8:00
a.m. to 7:00 p.m. EST for
phone calls. Emails may
be returned at any time
of day or night, however
please allow 24 hours for
a customer representative
to get back to you. If
your call is urgent, please
indicate so in your message.
Fab-Fashions
Customer
Service
12108
Parkview Lane
Alpharetta,
GA 30005
Ph
770-754-5646
Fax
770-754-1304
Email: admin@fab-fashions.com |